info@onehourcleaningfl.com | (954) 666-8717
Our Payment, Cancelation and Refund policies
To confirm the booking, you agree to pay the full-price booking confirmation fee which is NON-REFUNDABLE but deductible from the total cleaning price.
If paying cash must pay in full before work starts
Notice of cancellation must be made by email at info@onehourcleaningfl.com with the following details: Full Name, Phone number, Service name, booked date and time for service. If prior notification is not given, you will be charged the total price for the service.
A total price for service will be charged for cancellations less than 24 hours before the booked date.
Refunds will not be given to a customer absent in the house on the booked date&time for service.
As a customer, you are responsible for understanding this return policy when purchasing any product or service on our website. However, we understand that there may be exceptional circumstances regarding the nature of our product or services.
You can also call us at (954) 666-8717. We are always ready to meet the needs of our customers.